WE ARE A YOUNG “CLEANING” TEAM, WITH YEARS OF EXPERIENCE, SERIOUS AND PROFESSIONAL.
Our company is dedicated to our customers, providing exceptional house cleaning services for homeowners across Copenhagen. At Soles Clean Up we continue our reputation for excellence and customer satisfaction by maintaining our focus on our core vision and mission.
We can help you save time and focus on the things you love and the things that matter most to you, including your family and friends. Let us handle the hassle of keeping your house clean: You have better things to do! Get in touch with Soles Clean Up.
We provide a whole house detail-clean within the first two cleanings:
- First Clean: We’ll carefully detail-clean your kitchen and bathrooms, while providing a thorough cleaning to the rest of your house.
- Second Clean: We’ll detail-clean your living areas and sleeping areas, and provide a thorough clean to your kitchen and bathrooms as well.
After initial cleanings, our detail-clean services will be performed on a rotating basis along with our typical thorough cleaning services. This ensures that your home is always up to par. We have high standards and our work speaks to that. We prove our commitment to our customers through maintaining our high standards of excellence.
You can rely on us for a thoroughly cleaned house, every single time.
We use our own Clean System to ensure that our customers’ homes always meet our high standard of cleanliness. This system was developed over many years of professional house cleaning experience. We use this system to ensure that our clients are always satisfied and can expect a consistently clean and beautiful space.
You’ve got things to do that are more important than cleaning a messy house. Let us take care of it! Our team of experts provides trustworthy, high-quality home cleaning services. You can have full confidence and peace of mind in choosing Soles Clean Up.
We can save you time, so you can focus on what matters to you. We’ve been in this field for more than 10 years. Soles Clean Up is a name synonymous with customer respect and professionalism. Choose our maid service for a team that goes above and beyond!
Life’s Too Short to Clean Your Own Home
Soles Clean Up realizes the key to our success and total customer satisfaction is consistency. Providing a consistent service ultimately rests with the men and women who are in your house each day performing the actual cleaning tasks. We provide our employees with the training, proper equipment and supplies they need to perform their duties in the most proficient manner possible. This also means treating those employees with respect and appreciation. By creating a positive work environment, our employees are naturally more inclined to perform at peak levels.
Our success is not solely defined by a set of numbers each month, but rather by how satisfied both our employees and customers are. We believe there is a direct correlation between the two and as a result, every day decisions are based on achieving high marks in both areas.
For more than 2 years, our team members have provided reliable service for homeowners like you all around Sjælland. We clean people’s homes like they are our own and we treat our team members with the same concern, respect and care we expect them to show our customers. Soles Clean Up knows that our team members are our greatest asset and we recognize the power of our people. For this reason, we conduct extensive background checks and all applicants are carefully screened so that you can have the peace of mind with opening your home to our team.
Regardless of previous experience, every Soles Clean Up team member goes through extensive training before ever entering your home. Ongoing training classes keep cleaning skills sharp. Soles Clean Up normally sends one team member or two team members to service your home. We make every effort to assign the same team or team member to your home for each visit.
Our services are guaranteed. If you aren’t completely satisfied, let us know! We want to make it right at no additional charge to you.
Alison Walker, Final Cleaning at Gentofte.
Aracely Santos, Charlottelund.
Maite Chivite, Kokkedal.
Imke & Hugo, Frederiskberg.
WHERE TO FIND US
- Payment. All prices are incl. VAT. Invoice is sent once every month, with payment deadline of 8 days. All prices are excl. parking. Extra cleaning hours cost 305.00 per hour incl. VAT and will be rounded up to the nearest quarter.
- Satisfaction Guarantee. Complaints must reach us within 12 hours and should allow us to rectify the task within 48 hours.
- SMS service. Our SMS service, where we allow the customer to receive an SMS about what time we arrive the next day, is always plus / minus an hour. You cannot change the time as SMS is only information and does not allow to change. If you want a change, it costs DKK 120.00 as it requires some planning work. This SMS service is free but requires registration.
- Changes. Any change to the subscription agreement is valid only after written agreement between the parties.
- Holidays. There is no cleaning done on holidays and Christmas Eve as we keep closed this day. We reserve the right to cancel cleaning between Christmas and New Year (New Year’s Day inclusive) Cleaning will follow its normal schedule and will not be pushed. (does not deal with business customers)
- Price control. Happens annually, every June 1st with a maximum. 1.75%.
- Cancellation. Cancellation Should be done the day before, no later than 12:00 to —- If cancellations / cancellation later than this will be invoiced DKK 120.00. If cancellation / cancellation later than 08:00 on the same day the scheduled cleaning is to be done, full price will be charged. Cancellation / cancellation cannot be sent via SMS as we cannot guarantee that they will be read.
- Offers. When utilizing the main cleaning start-up offer, this will be invoiced if the customer terminates the agreement before 13 cleaning has been performed. The same applies if the customer is terminated by us due to a breach of contract or discrepancies.
- Keys. The cleaning company replaces lost keys, but not the locks of the locking systems. We use code system so that each key is unique and impossible to associate with residence.
- Key box. All customers who live in a house or townhouse must have a key box set up as far as possible. The cost of this will be paid by the cleaning company Soles Clean Up, so it is important to return with where it should sit. Upon stopping of cooperation, the key box will be taken down. It can sit for 150,00 DKK incl. VAT. We recommend that the key be put in the box in the morning when we come and take it out when you get home.
- Insurance. The cleaning company has all statutory insurance, and all employees are also insured.
- Damage. The cleaning company Soles Clean Up has all statutory insurance and all employees are also insured.
- Since these lamps are very fragile and break easily, we do not clean them. If the customer so wishes, we disclaim responsibility for this. The customer must be informed about these lamps so that we can note this.
- Concrete countertops etc. Not replaced by damage as damage can be done using normal soaps.
SOLES CLEAN UP © 2016